Having issues with Panopto and can’t find the answer you’re looking for? Don’t worry, we’re here to help!
Panopto provides instructors and students with a flexible set of tools to capture, edit and distribute video content for a wide range of educational purposes, from assessment to lecture capture.
It is integrated into My Dundee making it easy to author and distribute video within a Module or can be accessed directly for those wishing to manage and distribute video more widely. The service is easy to use, accessible and supports the growing need to support rich digital media in our educational experience.
All recordings in Panopto are located within a folder. Often a folder in Panopto will correspond with the My Dundee module you are taking. Access to the appropriate folders and recordings in Panopto is administered by your module lead.
Panopto has a main web portal to access the service: https://dundee.cloud.panopto.eu
This institutional ‘YouTube’ displays all publicly available front-end for university content. This is also the how you can access and manage your video collections – simply open the site and login using the “UoD Single Sign-on” option on the top right of the main interface.
You can also access the service directly through your My Dundee modules, which gives you all the same tools and functionality as using the above portal.
Accessing Panopto through My Dundee bypasses the need to login since you’re already authenticated by the University authentication service. Further, when you launch the video capture from within your module, Panopto will automatically publish to this module channel.
Panopto comes with a mobile app for Android and iOS, which allows you to view videos shared with you and capture and upload recordings straight from your phone.
You can find guides that are specific for the University of Dundee on this site. Have a look at the contents menu on this page or use the search and if you have any technical problems contact Help4U.
If you have a technical issues (e.g. error messages, things not working the way you expect, problems with login etc.) you can log a call with Help4u. Your call will be routed to the appropriate team, usually in Digital and Technology Services (DTS) or Educational Development, and we’ll get back to you as soon as we can.
Panopto provides a comprehensive set of guides on all of their features. There may be some variation between their content and how we’ve set up the service, especially in My Dundee, but most questions about how to use the service will be answered there.
You can also access this support though the main Panopto interface by clicking on the question mark shaped icon on the top right of the page, and selecting ‘Contact Support’ or view ‘Online Documentation’.