Having issues with Panopto and can’t find the answer you’re looking for? Don’t worry, we’re here to help!
Panopto provides instructors and students with a flexible set of tools to capture, edit and distribute video content for a wide range of educational purposes, from assessment to lecture capture.
It is integrated into My Dundee making it easy to author and distribute video within a Module or can be accessed directly for those wishing to manage and distribute video more widely. The service is easy to use, accessible and supports the growing need to support rich digital media in our educational experience.
This service is primarily aimed at education related activities but can be accessed and used by anyone with a UoD login.
Panopto has a main web portal to access the service: https://dundee.cloud.panopto.eu
This institutional ‘YouTube’ displays all publicly available front-end for university content. This is also the how you can access and manage your video collections – simply open the site and login using the “UoD Single Sign-on” option on the top right of the main interface.
You can also access the service directly through your My Dundee modules, which gives you all the same tools and functionality as using the above portal.
Accessing Panopto through My Dundee bypasses the need to login since you’re already authenticated by the University authentication service. Further, when you launch the video capture from within your module, Panopto will automatically publish to this module channel.
Panopto comes with a mobile app for Android and iOS, which allows you to view videos shared with you and capture and upload recordings straight from your phone.
Unlike our previous video platform YuJa, a general EdTech company offering multiple products, Panopto is a purpose built video learning solution.
The thing I have noticed is quality of closed captions/subtitles, these are really accurate. To me this resource has a huge benefit for accessibility (a legal requirement) and for teaching and learning and student experience. It gives students the chance to review teaching, for understanding and revision purposes, and accurate captions make this experience much better for the students
Dr Richard Holme – Reader in Education Studies
I found the processing time of a video after a quick edit to be much shorter in Panopto than in YuJa, and I found that handy.
Aysha Mohideen – Teaching Support Technician, Medicine Office
The ownership of Panopto recordings having equal editing rights for all instructors on a module (rather than just the uploader in Yuja) is a great benefit.
Gavin Murray – Educational Technologist, Health Sciences Office
The workflow for capturing content and the way that it embeds into your My Dundee is much smother and more straightforward than before. The videos are going into the Module where you want them and are visible to students without issues. The captions quality exceeds that of previous YuJa videos.
Dr Sarah Halliday – Reader in Environmental Sciences
Video analytics, whether you want to know or not how few people are watching content, again it is much easier to get that information and you can get that information very clearly at the modular level since it is linked to folder that the videos are in. I found this challenging in YuJa to know if it was all the analytics or just part of the analytics, or for all of eternity or just that year, this is easier in Panopto.
Dr Sarah Halliday – Reader in Environmental Sciences
You can find guides that are specific for the University of Dundee on this site. Have a look at the contents menu on this page or use the search and if you have any technical problems contact Help4U.
If you have a technical issues (e.g. error messages, things not working the way you expect, problems with login etc.) you can log a call with Help4u. Your call will be routed to the appropriate team, usually in Digital and Technology Services (DTS) or Educational Development, and we’ll get back to you as soon as we can.
Panopto provides a comprehensive set of guides on all of their features. There may be some variation between their content and how we’ve set up the service, especially in My Dundee, but most questions about how to use the service will be answered there.
You can also access this support though the main Panopto interface by clicking on the question mark shaped icon on the top right of the page, and selecting ‘Contact Support’ or view ‘Online Documentation’.