Having issues with My Dundee and can’t find the answer you’re looking for? Don’t worry, we’re here to help!
My Dundee is the University’s primary online learning platform where academics can deliver their modules online in part or in full, and students can access content, activities, assessment and more as part of their studies. The platform is based on Blackboard Learn which provides a modern, stable, flexible environment with a range of tools to support all learning activities. We’re currently in a transition phase as we gradually move to the new ‘Ultra’ user interface and away from the venerable ‘Original’ view, so keep an eye out for news about that project.
As a comprehensive online learning platform (sometimes known as a virtual learning environment, or VLE), My Dundee provides a huge range of functionality for our learning and teaching community. It makes up a significant portion of the University of Dundee’s Digital Campus.
All users with dundee.ac.uk accounts can access My Dundee:
You need to be enrolled on Modules and Organisations before you can see and access them. This is usually done automatically for you.
You can find University specific guide on this site.
My Dundee is based on Blackboard Learn and you can find a comprehensive set of how to guides on their help pages.
If you have a technical issue (for example, error messages, things not working the way you expect problems with logging in) then log a call with Help4u. Your call will be routed to the appropriate team, usually in Digital and Technology Services (DTS) or Educational Development, and we’ll get back to you as soon as we can.
Many issues you might experience can only be resolved by your school administration or your module leaders. For example: if there’s something wrong with the way a module is laid out or somethings missing – contact your module leader; If you can’t see a module that you expect to see in the course list, then you may need to speak to your school admin as you may not be enrolled.