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Covid-19 and the Library: Key Information

This guide tells you what's happening with the Library during the current crisis

Services available during the crisis

Is the Library & Learning Centre open?

THE MAIN LIBRARY IS CLOSED UNTIL FURTHER NOTICE

  • The Robertson Trust Library Medical Library at Ninewells Hospital also remains open 24/7 but only to Medical & Nursing students who may become involved in treating Covid-19
    • Entry is by swipe entry (but you must have had your ID card enabled by NHS Tayside already)
    • Please note that books cannot be borrowed or removed from the Library at Ninewells during lockdown (our self-issue machines are switched off)
  • The Libraries at DJCAD and Fife Campus are closed

Can I get access to books from the Libraries that are closed?

  • Sadly, this is not possible - even at the Ninewells Library (which is open to students and NHS staff only) the self-issue machines have been switched off. Our Digital Skills team will help you locate appropriate resources for your topic or subject, however. Please email llc-digitalskills@dundee.ac.uk

Who is able to access the Ninewells Library during the crisis?

  • MBChB yr 5 students who are currently on placement in Ninewells and where access is to support their studies
  • MBChB yr 5 students preparing for any final or outstanding assessments who do not have a device to allow study at home 
  • Final year Nursing students completing their studies
  • University and NHS clinical staff for essential medical purposes

We are obviously making sure that any usage of the Library is minimal, safe, and directed towards the fight against Covid-19 and other critical medical matters. If you are in one of the above categories and require swipe card access you should contact LLC@dundee.ac.uk

 

Who do I contact to get help during the crisis?

  • If you need help to locate resources or undertake literature searches of our online content, email llc-digitalskills@dundee.ac.uk
  • If you're having technical trouble accessing e-resources email llc-resources@dundee.ac.uk
  • To get quick help in real-time you can Chat with a member of our staff - the Chat box is located on the right hand side of this page - note that there may be times when this service is unavailable.

How will I find out about changes to the Library service during the crisis?

Your Library Account

Other questions you might have:

Will I be able to request that a book be recalled from another borrower?

No - if someone has a book out at the moment there will be no way for you to request it until the Library returns to normal. We will let everyone know when that happens.

What if my books are due to be returned during the closure? Will I have to pay Library fines?

No - although you may receive email requests to return books. Please ignore these until the Library returns to normal service. Any fines incurred due to late return of books will be waived.

When will my books be due back?

Any items that are out on loan now due back on 8 October 2020 and will be extended if necessary unless you are due to complete your studies in June.  If this is the case, we will contact you with details on how you can return items to us. Please also keep an eye on this Guide, on email and on the LLC website for updates.

Can I still request material via Inter-library loan? 

Our inter-library loan service can currently only process requests for resources that are available electronically. However, as we are dependent on other organisations to supply these requests, there is no guarantee that resources can be accessed through inter-library loan - but we will do our best!

Protecting yourself from Coronavirus

How can I protect myself and others?

Please follow NHS Advice.  When using the library, please wash hands regularly with soap and water, use hand sanitizers (if available) when entering or leaving the library and after eating, and catch coughs and sneezes in disposable tissues and bin the tissues immediately. If you are studying on campus, please follow the social distancing advice from the UK Government 

What if I am unwell? 

If you have a temperature, cold or a cough, please help us minimise the spread of infections and do not visit the Library.  If there is a risk you have the Coronavirus, you must self isolate and follow NHS Advice.

Getting help

Contacting us

 

Email: llc-digitalskills@dundee.ac.uk

Or Chat with us via Ask the Library (below).

Information for researchers

The Discovery team are supporting Open Access requests remotely, and other LLC Research Services continue where possible. Any enquiries can be emailed to discovery@dundee.ac.uk.