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Covid-19 and the Library: Key Information

This guide tells you what's happening with the Library during the current crisis

Services available during the crisis

Is the Library & Learning Centre open?

THE MAIN LIBRARY WILL BE CLOSED FROM 4PM ON
MARCH 20th UNTIL FURTHER NOTICE

  • The Robertson Trust Library Medical Library at Ninewells Hospital also remains open 24/7 but only to final year Medical & Nursing students who may become involved in treating Covid-19
    • Entry is by swipe entry (but you must have had your ID card enabled by NHS Tayside already)
  • The Libraries at DJCAD and Fife Campus are closed

Can I get access to books from the Libraries that are closed?

  • Sadly, this is not possible. Our Digital Skills team will help you locate appropriate resources for your topic or subject, however. Please email llc-digitalskills@dundee.ac.uk

Who do I contact to get help during the crisis?

  • If you need help to locate resources or undertake literature searches of our online content, email llc-digitalskills@dundee.ac.uk
  • If you're having technical trouble accessing e-resources email llc-eresources@dundee.ac.uk
  • To get quick help in real-time you can Chat with a member of our staff - the Chat box is located on the right hand side of this page - note that there may be times when this service is unavailable.

How will I find out about changes to the Library service during the crisis?

Your Library Account

Other questions you might have:

Will I be able to request that a book be recalled from another borrower?

No - if someone has a book out at the moment there will be no way for you to request it until the Library returns to normal. We will let everyone know when that happens.

What if my books are due to be returned during the closure? Will I have to pay Library fines?

No - although you may receive email requests to return books. Please ignore these until the Library returns to normal service. Any fines incurred due to late return of books will be waived.

When will my books be due back?

Any items that are out on loan now due back on 1 June 2020 and will be extended if necessary - keep an eye on email and the LLC website for updates.

Can I still request material via Inter-library loan? 

Our inter-library loan service can currently only process requests for resources that are available electronically. However, as we are dependent on other organisations to supply these requests, there is no guarantee that resources can be accessed through inter-library loan - but we will do our best!

Protecting yourself from Coronavirus

How can I protect myself and others?

Please follow NHS Advice.  When using the library, please wash hands regularly with soap and water, use hand sanitizers (if available) when entering or leaving the library and after eating, and catch coughs and sneezes in disposable tissues and bin the tissues immediately. If you are studying on campus, please follow the social distancing advice from the UK Government 

What if I am unwell? 

If you have a temperature, cold or a cough, please help us minimise the spread of infections and do not visit the Library.  If there is a risk you have the Coronavirus, you must self isolate and follow NHS Advice.

Getting help

Contacting us

 

Email: llc-digitalskills@dundee.ac.uk

Or Chat with us via Ask the Library (below).

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Information for researchers

The Discovery team are supporting Open Access requests remotely, and other LLC Research Services continue where possible. Any enquiries can be emailed to discovery@dundee.ac.uk.