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LibGuides Accessibility Statement

University of Dundee LibGuide Accessibility Statement

University of Dundee Library and Learning Centre 

LibGuides Accessibility Statement 


Using this website 

The SpringShare LibGuides website is run by the University of Dundee Library and Learning Centre. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • change colours, contrast levels and fonts using your browser 

  • zoom in up to 400% without the text spilling off the screen 

  • navigate all of the website using just a keyboard 

  • navigate all of the website using speech recognition software 

  • listen to all of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 

We have also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 


How accessible is our website? 

We know some parts of this website aren’t fully accessible: 

  • some pages are not fully navigable using landmarks 

  • some pages have poor colour contrast 

  • some images do not have good alternative text or are missing alternative text 

  • some PDF documents are not fully accessible to screen reader software 

  • some older videos don’t have captions 

We are currently addressing these issues by adding in appropriate alt-text into images and making the background colour darker (in order to make text stand out better on screen). 


What to do if you can't access parts of this website or have a complaint 

Please contact us if you: 

  • need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille: 

You can also contact the Library directly: 

Library and Learning Centre 
University of Dundee 
DD1 4HN 


We will get back to you in 5 working days. 


Reporting accessibility problems with this website 

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact: 

Find out other ways to contact us


Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 


Contacting us by phone or visiting us in person 

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. 

If you contact us before your visit we can arrange a British Sign Language (BSL) interpreter. Find out how to contact us: 


Technical information about this website’s accessibility 

The University of Dundee is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Read the University's website accessibility policy

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below: 


Non-accessible content 

The content listed below is non-accessible for the following reasons: 

Issues with PDFs and other documents 

Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader. 

Any new PDFs or Word documents we publish will meet accessibility standards. 

In the meantime, you can always contact us to request a copy that is accessible for you at and we will do our best to make this available as soon as possible.  


Issues with images, video and audio 
  • Images on some LibGuide pages don’t have alternative text. We plan to add alt text to all images by January 2021. When we publish new content, we’ll make sure our use of images meets accessibility standards. 

  • Videos on some LibGuide pages don’t have captions or titles. We plan to add captions to all videos by January 2021. We will ensure all new videos published on our LibGuides include captions. 


  • Some pages are not fully navigable using landmarks.  We are working with our third party supplier to fix these issues.  

  • Our LibGuide header contains empty tags which disrupts effectiveness of screen readers.  This will be investigated with our third-party supplier to correct.  

  • Due to the usage of columns in some LibGuides content is not read in a logical order by screen readers. We plan to identity and fix these issues by January 2021. 

  • Search forms used on LibGuides are missing corresponding labels. We are working with our third party supplier to find a solution for this.  


Headings and tabs 
  • Some text displayed on tabs and banners within LibGuides aren’t clear. We are looking at addressing this issue by using a stronger background colour that allows text to be read more clearly. 

  • There are no visible focus indicators for certain headings and tabs on our LibGuides. We are working with our third party supplier to find a solution for this. 

  • Headings on some pages are not in a logical nested order or are inappropriately labelled. We plan to identify and fix these by January 2021. 

  • Some links displaying as icons don’t have discernible text. We are looking at a solution to this issue. 

  • Some LibGuides use inline styles which make it difficult for people to customise the website to meet their accessibility needs. We plan to identify and fix these by January 2021. 

  • While there is no official WCAG font size standard, the default font size used by browsers, and general recommended for accessibility, is 16px.  Our LibGuides currently use a smaller font size and we will be investigating with our third party supplier if this can be increased.  


How we tested this website

This website was last tested on 23/09/2020. The test was carried out on a sample of 5 pages by the University of Dundee Library and Learning Centre, with guidance from the Web Services, using a wide range of automated and manual testing techniques and tools: 

  • Visual disability simulators like Funkify for Chrome 


What we’re doing to improve accessibility on our websites 

  • We have formed a LibGuides Accessibility Group to define and execute a strategic approach to accessibility across our LibGuides 

  • We will be rolling out a programme of LibGuide improvements to address WCAG and accessibility best practices 

  • We plan to identify and fix issues according to the timescales shown for each area above. 


This statement was prepared on 23 September 2020.