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Support Smart: Resilience

Student Services' support guide for Academic School Staff and other student facing staff


Resilience is the ability to deal with adversity so that we can achieve our goals, be happy, and succeed in life in spite of negative events and setbacks.

Emotional Intelligence

How to control your anger

Helpful information and ideas about how to control your anger from NHS Moodzone

Mood zone logo

Daniel Goleman Introduces Emotional Intelligence

Coping with Change

Change can feel overwhelming,

even when it is positive.

words associated with change

Find out how to handle it

and where you can get support if you need it.

Find ways to bounce back

bouncing balls

Find ways to bounce back Resilience, like many other life skills, can be learned

Moodjuice Challenging Thoughts

Tough Times video

Building Personal Resilience

Self Efficacy


Coping with Stress

Learning how to cope with stress makes us more resilient.

 balls with faces showing various expressions

Check out our resource ideas for

Coping with Stress.

Quiz - How Resilient Are You?

Wellbeing and Resilience

healthy foodperson exercisingwoman sleeping

To be resilient we need to pay attention to our wellbeing.

Check out our Wellbeing and Lifestyle section for information and ideas.

Developing Resilience

Develop Resilience - Mindtools

Overcoming Problems

A series of handouts from

mood juice logo
To help with Overcoming Problems

Handout 1

Handout 2

Handout 3

Handout 4

Emotional Intelligence Quiz

The Other Kind of Smart

FInd out how you score for Emotional Intelligence

Take this quiz!

8 Steps to Help Your Cope with Change

Looking After Your Emotional Wellbeing