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Support Smart: General Health

Student Services' support guide for Academic School Staff and other student facing staff

Wellbeing and Health

For students to reach their full academic potential, they need to stay well and to be resilient. This also applies to the staff supporting them to do so.

Basic self care such as regular good food, proper sleep, exercise and relaxation are important.



Self Care

Many common illnesses, such as the common cold, can be treated at home. Visit your local pharmacist for advice on self-care and over the counter medications.

Find your nearest pharmacy.

pharmacy symbol

BUT if you are concerned about your health, do not hesitate to contact your GP or phone NHS 24  tel. 111

NHS 24

NHS 24 logo

NHS 24

Provides information and health care advice

Open 24 hours - phone for health care

advice when your GP practice is closed

Dial 111

NHS 24 Scotland's national telehealth and telecare organisation. Call us free on 111 if your are ill and can't wait until your regular NHS service reopens

Student or Staff Requiring Medical Attention

Your Emergency Contacts

Adding an ICE ("In Case of Emergency") contact to your phone can help emergency personnel to locate a friend or family member who can speak on your behalf if you become unconscious or incapacitated. You can add a contact to the lock screen as well as contacts list.

Please also make sure that you have put your 'Next of Kin' details on your student information using your log in to evision, this helps us to contact your designated person if required in emergency situations.

How to Register for Medical Care and Dentists

health icons

You can find your nearest GPs, dentists and pharmacies using NHS 24's website. Enter your postcode and the service you are looking for.

Find out more about how to register by visiting the University Health Service Website

University Health Service

Health sign

Need to see a Doctor? Can't get an appointment with your GP? Not yet registered?

University of Dundee Health Service provides medical advice to all staff and students.

(There is a Doctor who runs two short clinics each week.)

Call, email or come in to book an appointment.

Opening Hours:

Monday – Friday, 9:00-14:00 during semester

Monday – Thursday 9:00-14:00 during vacation

Tel: 01382 384168


Where to find us: Level 1, Support Hub, OTI Building (see campus map)

Medications and Pre-existing Conditions

Students on medications or those that have pre-existing medical conditions: If you need a prescribed medication on an ongoing basis make sure that you have brought sufficient quantities with you, at least 4 weeks supply, which will be enough until you register with a local doctor in Dundee.


If you are an international student and require prescribed medication for a pre-existing medical condition, it is important that you bring a doctor's letter (in English) with you to give to the doctor in Dundee explaining your medical diagnosis / condition, and any prescribed medications you require to continue taking.

If you do not do this it may take some time to get a required prescription from the GP (General Practitioner - doctor) in Dundee and this may result in a gap in medication which may affect your ability to study.

Sickness Absence from University For Students

Student needing to take time off

university due to illness?

sad face- I feel sick

 Advice on student self certification of absence.

NHS Inform

NHS Inform Logo - Health information you can trust

Scotland's Health Information Service

Provides information about:

 Interactive tools:

  • Self-help guides for common illnesses and injuries
  • a National Services Directory containing hundreds of support groups and thousands of NHS services in Scotland
  • Info for Me tool that helps you to gather, save, publish and share your own health information
  • phone helpline  0800 22 44 88 (Open from 8.00am to 10pm, 7 days a week)
  • ask us a question using our feedback form and someone will get back to


Free Student Health App

The Student Health App provides you with all the information you need to you look after your health and flourish at university. It is free to download.

Student Health App

Find out about the app and

how to download it here.